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Shared services center
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91	Excerpt from Administrative Review: Information Technology Services Report January 11, 2013  Key Add to Reading List Source URL: thinkmissionexcellence.maine.edu Language: English - Date: 2013-06-10 11:26:51 Technology Method engineering Standards Open government Information Technology Infrastructure Library Data center Shared services Infrastructure Service-level agreement Information technology management Computing Concurrent computing
92	Shared Services Today: An Integrated Path to the Cloud – Center for Digital Government Add to Reading List Source URL: www.cisco.com Language: English Shared services Service-level agreement Digital media Technology Cloud computing Internet Hosted service provider Shared services center Service-oriented architecture Outsourcing Information technology management Business
93	Shared Services – Strategy for Modernization Presentation to the Association of Professional Executives of the Public Service of Canada Sharon Cohen Add to Reading List Source URL: www.apex.gc.ca Language: English - Date: 2013-09-18 15:16:32 Business Method engineering Standards Shared services Business architecture Information Technology Infrastructure Library Technology Shared services center Operating model Information technology management Management Enterprise architecture
94	Summary of Rates for IT Shared Services Category (Current rates are available at http://www.its.ny.gov/sla.htm) Cost Unit Customer Care Center Add to Reading List Source URL: its.ny.gov Language: English - Date: 2014-02-27 16:58:00 Electronic engineering Electronics Voice-mail Avaya Mainframe computer
95	Enterprise IT Shared Services Service Level Agreement Enterprise Data Center Service Details (Revision Date: [removed]) Add to Reading List Source URL: its.ny.gov Language: English - Date: 2013-05-23 20:44:43 Mainframe computer Backup SAS Data center Virtual tape library Computing Concurrent computing Distributed computing
96	Enterprise IT Shared Services Service Level Agreement Customer Care Center Details (Revision Date: October 7, 2010) Add to Reading List Source URL: its.ny.gov Language: English - Date: 2013-05-23 20:44:43 Business Firefighting in the United States Disaster preparedness Incident management Notification system Technical support Customer relationship management Customer service Password Marketing Customer experience management Information technology management
97	IT Shared Services SLA Program Performance Dashboard of Service Level Performance Measurements By Service Delivery Type[removed] Add to Reading List Source URL: its.ny.gov Language: English - Date: 2013-05-23 20:44:43 Distributed computing Consumer behaviour Customer experience management Customer satisfaction Information Technology Infrastructure Library Customer service Mainframe computer Data center Information technology management Concurrent computing Computing
98	SITE VISIT REPORT: OREGON CENTRAL OREGON CJS PREPAREDNESS INTRODUCTION The Center for Sharing Public Health Services visited the Shared Services Learning Community site in Central Oregon on July 30–31, 2013. This Site Add to Reading List Source URL: www.phsharing.org Language: English - Date: 2014-03-03 16:30:04 Emergency management Bend Oregon Central Oregon Crook County Oregon Warm Springs Indian Reservation Public health Jefferson County Oregon Health Oregon Deschutes County Oregon
99	SITE VISIT REPORT: OHIO NORTHEAST OHIO INTRODUCTION The Center for Sharing Public Health Services visited the Shared Services Learning Community site in Northeast Ohio on Dec. 2–4, 2013. This Site Visit Report document Add to Reading List Source URL: www.phsharing.org Language: English - Date: 2014-04-10 11:54:47 North Central Association of Colleges and Schools Kent State University Kent Ohio Health policy Portage County Ohio Robinson Memorial Hospital Health education Greater Cleveland Ravenna Ohio Ohio Akron metropolitan area Health
100	State Data Center (SDC) Plan Update May, 2013 Executive Summary The Office of the CIO (OCIO) has made the following updates to the SDC Plan according to RCW 43.41A.150. This statute requires the OCIO to produce a plan an Add to Reading List Source URL: cts.wa.gov Language: English - Date: 2014-08-11 15:11:04 Enterprise Data center Shared services Concurrent computing Distributed computing Computing

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